Production, warehouse and quality software for plants in Hatay; your existing ERP stays in place.

No, Pan Innovation House does not have an office in Hatay. Our head office is at Okan Towers in Şehitkamil, Gaziantep, and our second office is in London; we have no other offices. We start conversations with businesses in Hatay by video call or on WhatsApp, and carry out site discovery during a planned visit. According to Google Maps, the drive from Gaziantep takes about 2 hours to Dörtyol and Payas, about 2 hours 15 minutes to İskenderun and about 2 hours 45 minutes to Antakya.

Yes, we carry out site discovery during a planned visit. The first 30-minute call is free; the scope of an on-site discovery, and its fee if any, is agreed in writing during that call. The number of visits and travel costs over the course of the project are set out in writing in the proposal; if installation and user training require a visit to the plant, this is added to the plan. Day-to-day support is provided remotely.

No. Pan Enterprise Solutions, the factory software arm of Pan Innovation House, builds production tracking, warehouse management and quality records alongside your existing ERP. Accounting, invoicing and customer and supplier accounts stay in the ERP; records kept on paper, in Excel or in messages on the shop floor move into the new system. Data exchange is set up through an API, a database view or file transfer, depending on the access your ERP allows; the method is settled during site discovery.

A lot is matched to its material certificate by linking both to the same record at raw material receipt. Each billet, coil or plate receives a lot number together with the supplier's heat (cast) number; a material certificate such as EN 10204 3.1 is attached to that lot. In production, the work order in which the lot is used is recorded; at dispatch, the product's lot and certificate are found on the same screen. Weighbridge and dispatch information is transferred through integration, depending on the access the ERP allows; the aim is to avoid re-entering data by hand.

Traceability starts at the point of purchase: the orchard or grower, the weighbridge ticket and the purchase date are recorded under a lot number. That lot is printed on the pallet label and linked to the location record in cold storage; goods in and out of the warehouse are scanned by barcode. Because the loading list is prepared from the same record, when an export buyer asks about a consignment you can trace it back from the pallet to the purchase ticket.

Each olive purchase opens a lot, together with the weighbridge ticket and the grower's details. That lot is added to the same chain at transfer to tank and at filling, and the filling lot is printed on the bottle label. This lets you trace back from the filling lot on the bottle to the tank, and from there to the purchase ticket. End-of-season stock reconciliation is done from the same record; records are transferred to the accounting software through integration, depending on the access the software allows.

Trip, vehicle and document tracking is built around a single trip record. Each trip is linked to its vehicle, driver and load and to the documents it needs, such as the CMR consignment note, the TIR carnet and customs paperwork; missing documents become visible before the vehicle sets off. The customer follows the status of their load on a tracking portal opened for them. Accounting and invoicing stay in your current software; trip information is transferred there, depending on the access the software allows.

Pan Digital Growth, the digital growth arm of Pan Innovation House, first builds your own e-commerce site: geographical indication registration and label details, shipping options and return terms are stated clearly on the product page. For exports, you start with a single target market; that market's labelling, food regulations and shipping requirements are confirmed with your buyer or your customs broker. If you wish, marketplaces are added as a second channel alongside your own.

First, the address, opening hours and photos on your business's own Google Business Profile are updated. Then the address and phone number are written identically on your website, social media, marketplaces and directories. Google explains that local results are based primarily on relevance, distance and prominence. Under Google's guidelines, a profile is created with the business's real address: each real branch can have a separate profile at its own address, no profile is created for a district where there is no branch, and no virtual office or virtual address is used.

Possibly; eligibility is decided by the relevant institution, and we prepare the technical scope and the budget frame in writing. Programmes from the Eastern Mediterranean Development Agency (DOĞAKA, dogaka.gov.tr, covering Hatay, Kahramanmaraş and Osmaniye), KOSGEB (kosgeb.gov.tr) and the Ministry of Industry and Technology (sanayi.gov.tr) open and close from time to time; we check the current call with you on the institution's own website. DOĞAKA calls were checked in October 2026; we make no promise of support or grants.

For factory software, the budget depends on the number of modules, the systems to be integrated, the number of users and sites, and the need for site visits. We do not quote a budget over the phone; we listen to the scope and share the budget frame and timeline in writing. This information is settled in the first call and, if needed, during site discovery; the proposal then follows in writing.

We reply within one working day during office hours. You can send your request through the form, on WhatsApp or by email. In our first reply we ask a few questions to clarify what you need and agree a suitable time for a call together; we hold the call by video or by phone. If site discovery is needed, we schedule the date during that call.

The source code we write and your data are handed over to you as defined in the contract; third-party and open-source components remain subject to their own licences. The timing and scope of the handover are written into the contract. If you have a program written by another company that can no longer be maintained, our software takeover process first examines which data and functions can be recovered from the running system.

No. We do not determine search results or AI answers; we give no guarantee of rankings or of appearing in AI answers. We report the work we do and the indicators we measure in writing. These indicators can include search impressions, enquiries reaching your site and how AI answers mention your brand for questions we agree together.