| General accounting / bookkeeping / ERP (horizontal backbone) | Logo Tiger / GO, Logo Netsis 3, Mikro (Jump, Fly), ETA SQL, SAP Business One and S/4HANA (at large 3PLs/freight forwarders), Oracle NetSuite; local packages such as Vega and Akınsoft | A solid backbone for receivables, invoicing, cheques, banking, VAT/returns and e-Invoice/e-Archive; fixed because of GİB (Turkish Revenue Administration) obligations. But it was not designed for trip planning, trailer-tractor pairing, trip costing or TIR carnets; operations usually stay outside it. |
| Transport Management System (TMS — sector-specific) | Siber Yazılım International Road Transport Programme, KG Yazılım Lojistik, Lojiper, Select Optimus TMS, Transportlogy, Dynamics Trans, ATS PRO, Isystems, Solves logistics ERP; on the multinational side Oracle Transportation Management (OTM), SAP TM | The sector's operational brain for trip planning, load pools, booking-quotation, fleet document-maintenance, driver advances, trip costing and TIR carnet/ECMT tracking, plus U-ETDS and NCTS/T1-T2. Yet in Gaziantep many SMEs still use Excel instead; and where a TMS is installed, it is rarely fully integrated with accounting and telematics. |
| Vehicle tracking / telematics / fleet (GPS, CANbus, fuel) | Arvento (market leader), Mobiliz, Triomobil, Seyirmobil, TNB Mobil, Fora Mobil; operator packages: Turkcell, Vodafone Business Vehicle Tracking, Türk Telekom Vehicle Tracking | Strong for live location, route history, speeding/harsh braking and driver behaviour scores, plus CANbus fuel consumption, RPM, fault codes and cold-chain temperature sensors. Effective at cutting fuel costs; but in most firms it is not integrated with the TMS or accounting and is watched in a separate portal. |
| Warehouse Management System (WMS) and bonded warehouses | Netadam WMS, Mecalux Easy WMS, SAP EWM/WMS, Hamurlabs WMS, inksen, TreyLog; local solutions with bonded-warehouse/customs integration | Functional for goods receipt, put-away, picking, dispatch, RF handheld terminals and real-time stock by barcode, plus bonded-warehouse entry-exit and commission tracking. Present at 3PLs and bonded-warehouse operators; usually absent at pure-haulage SMEs, and left unconnected to the trip side. |
| e-Transformation / documents and compliance | Logo e-Çözümler, Sovos, Uni-Dox (Univera), SuareSoft, Egebilgi and other GİB special integrators; e-Delivery note, e-Invoice, e-Archive | Works integrated with the ERP for converting dispatch notes into e-Delivery notes (mandatory in logistics), e-Invoice and e-Archive. But when the field and the ERP are disconnected, delivery note data never flows into the operations system; duplicate entry and compliance errors are born here. |
| Field / manual tools (shadow IT) | Microsoft Excel / Google Sheets (trip, fuel, km and settlement tables), WhatsApp (driver-office communication), paper delivery notes/receipts, the telephone | In many Gaziantep SME hauliers the real operation runs here: trip costs, subcontractor settlements and fuel receipts live in Excel; data is collected through driver declarations and WhatsApp photos. The most widespread yet most error-prone and least transparent layer; this is the gap custom software actually fills. |