Pan Innovation House Pan Innovation House
CUSTOM SOFTWARE · DATA & BI

Data, BI and Reporting: Decision Support Systems

Custom business intelligence and reporting solutions that bring the data scattered across spreadsheets and systems into a single decision screen. Clean data through ETL, real-time KPI dashboards, and reports segmented by role.

Data, BI and reporting is the work of gathering the raw data accumulating in separate systems — production, sales, stock, accounting, the shop floor — into a single source of truth and turning it into dashboards a manager can read. The ETL data pipeline pulls data from the sources, cleans it and models it; the dashboards and KPI panels built on top show in real time how long which machine stood idle, what margin which product is making, or how far which dealer is from target. The aim is not to produce tables but to speed up decisions.

Most businesses still run these reports on hand-built Excel files. The files are copied afresh every month, formulas break, two departments give different numbers to the same question, and decisions are delayed. Off-the-shelf BI packages help up to a point, but they rarely capture your factory's actual calculation logic — your own shift definitions, your scrap and waste rules, or your dealer target formulas. That is exactly where custom development comes in: we build the dashboard around your metrics, your terminology and your approval flow.

We build on mature tools such as Looker and Metabase where appropriate, develop fully custom dashboards and API layers where needed, and often combine the two. Source code, data model and documentation stay one hundred per cent with you. Because we work API-first, your dashboards can later connect to a new source, a mobile app or AI-assisted analysis. We take the few most critical metrics live first so you see the value early, then expand iteratively.

Who is it for?

Who is Data, BI & Reporting a good fit for?

Manufacturing and industrial businesses

Production and quality managers at carpet, machinery, textile and food factories who want shift efficiency, machine downtime, OEE, scrap/waste rates and order fulfilment on a single dashboard. Shop-floor data flows straight into the panel, so you intervene without waiting for the end-of-day report.

Exporters and multi-market companies

Export and sales teams that want sales, profitability and collections across different currencies, countries and customer channels in one place. Market-segmented reports show clearly which country is growing in which product.

SME management and owners

Business owners forced to rely on Excel and the scattered reports departments prepare. Those who want cash flow, stock turnover, open orders and cost items on a single executive dashboard, as one verified number.

Dealer networks and multi-branch structures

Companies comparing sales targets, turnover and performance by dealer, branch or region. Those who need role-based, segmented reporting where each dealer sees only its own data and head office sees the whole network.

What we build

What we deliver within Data, BI & Reporting

ETL data pipelines

We build automated pipelines that regularly pull, clean, match and merge data from ERP, accounting, production and e-commerce sources. Repetitive manual copying ends; every morning the dashboard opens with current, consistent data.

Real-time KPI dashboards

We put the metrics that take your business's pulse — OEE, downtime, turnover, margin, open orders, collections — onto panels updated in real time or near-real time. Deviations from target show up instantly through colours and thresholds.

Executive dashboard design

We design clean, fast-loading executive screens that support a decision at a glance. With filter-and-drill-down logic you can move from summary to line level, working with the right metrics rather than needless charts.

Segmented and role-based reporting

Different roles cut the same data differently: a dealer sees only its own figures, a regional manager their own region, head office everything. Permission-based visibility and masking of sensitive data are our standard approach.

Automated report distribution

We send daily, weekly or monthly reports automatically to the right people on a schedule, by email or as PDF/Excel output. We can trigger alerts when a threshold is crossed — for example when stock falls to a critical level.

Data warehouse and modelling

We model scattered sources in a queryable, scalable data warehouse (PostgreSQL / BigQuery) and create a single source of truth. Metric definitions are held centrally; two departments never quote different numbers again.

AI-assisted analysis

On request we add a reporting assistant that answers natural-language questions, or layers that generate written commentary, producing summaries and interpretation with RAG and LLMs (Claude, OpenAI). We focus on measurable time savings, not on show.

Technologies

The technologies we work with

  • PostgreSQL
  • Google BigQuery
  • Metabase
  • Looker
  • Python
  • Node.js
  • ETL / data pipelines
  • REST API
  • Docker
  • AWS
  • RAG / LLM (Claude, OpenAI)
Process

How we move from discovery to go-live

  1. 01

    Discovery and metric definition

    We discuss which decision you want to speed up, and pin down together the KPIs to track and the exact calculation logic of each (shifts, waste, target formulas). We review your data sources and their quality.

  2. 02

    Data pipeline and modelling

    We connect securely to the sources, pull the data with ETL, clean it and model it in the data warehouse. We fix metric definitions in a central dictionary and establish the single source of truth.

  3. 03

    First dashboard (MVP) live

    We quickly take live a first dashboard covering the few most critical metrics. You see the value early, on a real screen with real data, and we confirm the accuracy of the numbers with your sign-off.

  4. 04

    Expansion and validation

    With your feedback we add new dashboards, segments, drill-downs and automated distribution. Every release passes the Pan Standard four-eyes review and number validation.

  5. 05

    Maintenance, monitoring and SLA

    We monitor the pipelines, catch data drift and errors, and keep the dashboards current as sources change. With monthly maintenance/SLA the system keeps producing value for as long as it lives.

Frequently asked questions

Common questions about Data, BI & Reporting

Is an off-the-shelf BI tool enough, or do we need custom development?

For standard reports, ready-made tools such as Metabase are fast and suitable, and in most projects we build on them ourselves. But if your own shift, waste, target or profitability formulas are the heart of the dashboard and no ready-made template captures them fully, custom modelling and a custom dashboard layer are more accurate and more flexible in the long run. In discovery we assess both options honestly.

How long does it take, and how is the cost determined?

A first executive dashboard can take a few weeks; a multi-source data warehouse with broad reporting can take a few months. Because we work iteratively, the cost firms up after discovery; we do not invent figures — it grows with the scope. We take the most critical metrics (an MVP) live first so you see the value early.

Who keeps the data and the source code?

You do, entirely. The data warehouse, ETL pipelines, dashboard code and documentation are one hundred per cent yours. Your data sits on your own infrastructure or the cloud you choose; you can carry on with another team whenever you wish — there is no lock-in.

Does it integrate with our existing ERP, accounting and production systems?

Yes. We connect over APIs to systems such as Logo and SAP and to databases; we stream e-invoice/GİB data, and PLC/SCADA and barcode data from the production line, into the dashboard. Combining multiple sources in a single model is this module's core job.

Are the dashboards genuinely updated in real time?

It is tuned to the need. For some metrics we build near-real-time flows (within minutes); for some reports an hourly or nightly batch refresh is sufficient and more economical. We decide together how often each metric needs to update.

Is there maintenance and support after go-live?

Yes. We offer monthly maintenance/SLA packages covering monitoring of the ETL pipelines, catching data inconsistencies, updating dashboards as sources change, and new report requests. A BI system earns trust not at go-live but by staying continuously current.

Contact

Let us talk about your Data, BI & Reporting project

In a 30-minute discovery call we listen to what you need and tell you honestly whether custom development or an off-the-shelf product is the better answer.

Related

Related pages and guides

Automation & Workflow

We develop custom automation solutions that remove repetitive manual work, copy-paste reporting and waiting on approvals — and connect your systems to each other.

Details

AI & LLM Solutions

We are not talking about an off-the-shelf chatbot, but an AI layer that works on your own data and produces measurable gains. We weave chatbots, customer assistants, document understanding (RAG), internal search and report generation into your organisation's processes — and the source code is 100% yours.

Details

AI Agents and Autonomous Workflows

We go beyond an assistant that answers questions and build workflows that complete work in multiple steps: classifying the incoming request, pulling data from your systems, checking the rules, opening the record and dropping to human approval where needed. Every step has defined permissions; every step leaves a recorded trail.

Details

Document Intelligence and Automated Data Extraction

We build a layer that reads incoming invoices, delivery notes, specifications and customs documents field by field and posts them into your ERP. It validates every field it reads against your own records, routes anything it is unsure of for approval, and keeps a record of which value came from which part of which document.

Details

Voice AI and Call Analytics

We develop solutions built on Turkish speech recognition and synthesis: call recordings transcribed and made searchable, topic and sentiment analysis, a voice assistant on the order line, and voice-driven data entry for field staff whose hands are full.

Details

On-Premise AI Deployment and Model Routing

For organisations that will not let their data leave the building, we build model infrastructure that runs on your own servers or in your own cloud tenancy: hardware planning, model selection, internal document search, routing that decides which job goes to which model, and cost measurement.

Details
Call Free strategy call