Orders scatter across phone, WhatsApp and paper
The same order is entered twice, lines are missed, and "but I asked for this" arguments both wear the operation down and delay collection.
In wholesale, every dealer has a different price, balance and payment term; past a certain point, managing that over the phone, on WhatsApp and in Excel turns into errors, disputes and lost collections. Pan Enterprise Solutions builds a dealer portal where the dealer sees their own price, orders within their account balance and the order drops straight into your ERP. We design an ordering layer that integrates on top of your existing front-office accounting and stock system, rather than ripping it out.
The same order is entered twice, lines are missed, and "but I asked for this" arguments both wear the operation down and delay collection.
Discounts and special prices sit in one person's head and in their Excel file; when that person is on leave the operation stalls and goods go out at the wrong price.
Goods go out to a dealer whose limit is full and whose payment is overdue; the risk is only noticed once it has grown, and collection slips out of control.
An order taken on a promise of "we have it" cannot be picked in the warehouse, or a sale is lost while the goods are sitting there; cancellations and customer dissatisfaction rise.
The accounts team writes order slips all day long; typing errors, late entry and duplicate records become chronic.
Every balance and order history request comes in by phone; the office drowns in those calls and there is no time left for the real work.
When orders pile up the team cannot keep up; without a portal, growth turns directly into extra headcount cost.
Modules built for your wholesale operation and designed to work together. Every implementation starts with a discovery of your order and account flow on site, and runs integrated on top of your existing system rather than replacing it.
A separate account, permission level and user for every dealer. Once logged in, a dealer sees only their own account statement, order history and contract terms: a closed, secure B2B area.
Service details → 02Price lists by dealer group, turnover, region or product group. The same product appears at one price for dealer A and another for dealer B, and all lists and rules are managed from a single panel.
Service details → 03The dealer's live balance, outstanding terms and credit limit are visible in the portal. Orders over the limit go to approval automatically and overdue balances raise a warning, so the check happens before the goods leave.
Service details → 04Line-by-line bulk entry by product code or barcode, order upload via Excel/CSV, re-ordering from a previous order and template baskets for frequently bought items. Large orders are entered in minutes.
Service details → 05Two-way sync with Logo, Mikro, Netsis, SAP and similar systems. Stock, prices and account balances come from your system; orders placed in the portal are written back into your front-office accounting as order slips.
Service details → 06Real-time stock status, balance by warehouse and estimated delivery or dispatch information. The dealer answers "is it available, when will it arrive" in the portal, so phone traffic falls.
Service details → 07Ordering, account viewing and approval from a phone, for both the field sales team and dealers. The field sales rep and the team in the office use the same portal and the same data.
Service details → 08Multi-level approval for orders above a set value, discount or credit limit; separate permission roles for the sales owner, the regional manager and accounts. The process depends on the system, not on an individual.
Service details → 09Turnover by dealer, breakdown by product group, collection performance and identification of dormant dealers. A live dashboard for management; decisions rest on data, not on instinct.
Service details →No. We build the dealer portal as an ordering layer that integrates on top of your existing system. Your stock, prices and account balances stay where they are in Logo, Mikro, Netsis or SAP; the portal works in two-way sync with that data.
Yes. Prices and discounts are defined in a tiered structure by dealer group, turnover, region or product group. Each dealer logs in and sees only their own approved price, so price management no longer depends on a single person.
Credit limit and payment term rules are built into the portal. When a dealer who has exceeded their limit or fallen overdue places an order, the order goes to approval automatically and a warning is raised, so the collection risk is brought under control before the goods leave.
Yes. The field team and sales reps log into the portal from a phone to create orders, view account balances and obtain approval. The team in the field and the accounts team inside use the same data; paper and double entry disappear.
Every project starts with an on-site discovery: we review your current order channels, your ERP setup and your dealer pricing structure in place. The timeline depends on the integration scope and the number of modules; at the end of the discovery we set out clearly which step to start from and on what schedule.
Yes. A dealer can reach their own account statement, outstanding balance and past orders through the portal around the clock. Because a significant share of information requests moves to self-service, the phone load on the office drops noticeably.
Let us review your current order channels, your ERP / front-office accounting setup and your dealer pricing structure, and talk through clearly how the dealer portal would be built in your operation and which step to start from. No commitment.