Our data is scattered and some of it is still on paper. Can a dashboard still be built?
That is where most factories start. Our approach is to build the first board from data that is already solid in the system, and queue the paper-based areas as separate work. To bring paper data into the board, we set up either a simple entry screen or shop-floor data capture. We never fill missing data with estimates and present it as real; where data is missing, the dashboard shows it as missing.
Do we need to replace our ERP?
No. The dashboard does not replace your ERP; it reads on top of it. Your Logo, Mikro, Netsis or SAP backbone stays in place; we build a separate reporting layer and pull the data from there. This has a further benefit: heavy reports do not strain the core system, because the queries run in the separate layer.
What happens if the dashboard's figures don't match accounting's?
This happens at the start of almost every rollout, and it is actually useful, because it exposes differences in definitions. That is why we run a reconciliation step before going live: we compare the dashboard's figures against accounting's and production's own numbers, and where they differ we document which definition caused it. The dashboard does not open until the figures are reconciled; nobody looks twice at a dashboard that does not add up.
Wouldn't an off-the-shelf business intelligence tool be enough?
Sometimes it is, and we will tell you so openly. Off-the-shelf tools deliver quickly for companies whose data is already tidy and in one place. The difficulty usually lies not in the tool but in the data beneath it: if the sources are scattered, the definitions differ and shop-floor data is missing, the picture stays the same whichever tool you buy. The bulk of our work is in that lower layer; the visualisation on top is the easiest part.
How many indicators should there be, and who will use the dashboard?
The main screen is built with few enough indicators to be read at a glance; the rest sits in the detail layer. We define role-based screens: what management sees is not what the production supervisor or finance sees. Once real use shows which indicators nobody ever looks at, we simplify the board.
Is it safe to access from a phone?
Access is set up per user and per permission, sessions are logged, and access can be shut off from one place if a device is lost. Who can see which figures is restricted by role definition; sensitive items such as revenue or costs are not opened to everyone. On screens containing personal data, we recommend keeping access rights as narrow as possible.
Have you done this before?
Yes. On the factory side we built an eleven-module management panel, set up a production layer that runs alongside an ERP without touching it, and delivered systems that take data straight from the shop floor, such as a weighing and labelling station. We have also carried out reverse-engineering work extracting the calculation logic inside enterprise applications on an evidence basis; that work makes questioning where every figure comes from a habit. We do not name clients, and we do not invent result percentages.
How long does it take, and where should we start?
The duration depends on the state of your data sources, not on the number of indicators, so we do not quote a day count up front. We pick a single topic to start with, usually daily production or collections. This first board is useful in itself and it also reveals the true state of your data quality; the plan for the next steps is made by looking at it.