Our workshop owners don't use computers. How will this work?
No computer is needed. The workshop side is a single page that opens on a smartphone; there is nothing to install, and access is granted through a one-time link. The screen shows only the job coming in, the quantity due back and the settlement. For users who struggle with reading, we build a layout led by numbers and photos. Some workshops still will not manage it; for those, the clerk on the factory side opens the same record at dispatch and at return, and the system stays intact.
Internet is weak at the workshops. Will records get lost?
No. The app is built to record offline; once the phone finds a signal, the records go up to the server. Every slip carries a unique number so the same record is never processed twice. We factor this in from the start, because we often run into coverage problems inside warehouses and in small workshops outside the OSB.
We have thirty workshops. Do we have to bring them all into the system?
No — and we recommend that you don't. Rolling out before validating wears out both you and the workshops. In most businesses the bulk of the volume is concentrated in a small number of workshops; starting there lets you see the benefit early. The rest are added month by month, and for those never added, the factory-side entry route stays open.
How will the goods at subcontractors show up in accounting?
Goods at subcontractors are tracked separately as consignment stock: how much went out, how much came back, how much was written off as waste, how much is still outside. The quantity and cost data is carried into your existing ERP through an integration bridge; Logo, Mikro or Netsis stays in place and we never build a second accounting system. The bridge runs through the routes the ERP vendor supports (API, service layer or an approved import); nothing is written directly into the ERP's database tables.
Will the system set the waste rate?
No — that decision is yours. The system only applies the rule you have written and makes the deviations visible. That is where the real value lies: the data that builds up over the first months lets you discuss the acceptable waste rate from past records rather than guesswork. You are free to change the rule later, but who changed it and when goes on record.
Can a workshop see its pricing or another workshop's jobs?
No. The permission model is built that way from the start: each workshop sees only its own jobs, its own quantities and its own settlement. Users on the factory side are authorised by role; viewing prices, changing rules and approving settlements are separate permissions. Who changed what and when is also kept on record.
What determines the duration and cost of the work?
The honest answer comes after the discovery visit. The deciding factors are these: how many workshops you work with, how many different process types there are, how detailed the quality control will be, and whether it will connect to your existing ERP. We split the work into phases with scope and duration written up front; when the pilot phase ends, you have a system running on real data, and you decide on the rest then.
Who holds our subcontracting data?
You do. Which workshops you use at what prices, how much waste each workshop produces and the settlement history are commercially sensitive data; we believe that data must not sit hostage on a supplier's server. The source code we write and your data are handed over to you as defined in the contract; third-party and open-source components remain subject to their own licences. You can carry on later with your own team or with another firm.
What is subcontract (fason) production?
Subcontract production (fason in Turkish) is when a business supplies its own materials and pays another workshop to make all of its product, or one process step such as sewing, dyeing or printing. Because part of the textile and carpet chain in Gaziantep runs through subcontract workshops, the record of goods going out and coming back becomes critical. In the system we build, outgoing and returning goods are recorded, waste is tied to rules, and the workshop's settlement is calculated from these records.
How is subcontractor tracking done?
Subcontractor tracking means recording, for every batch, the quantity of goods sent to and returned from the workshop, the waste in between and any quality rejections, and comparing them with agreed waste rules. When the record is not kept at the moment of dispatch and return, month-end reconciliation turns into two sides reading out their own notebooks. In the set-up we build, dispatch and return slips are opened on a phone by QR code or barcode, waste and quality rejections are recorded with a reason code, and the settlement is the sum of the records made during the month.