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What is Klaviyo?

An email and SMS marketing platform built for e-commerce, with a strong Shopify integration.

Detailed definition

Klaviyo is an email and SMS marketing tool widely used by Shopify stores. Advantages: an e-commerce data model (orders, visits, products), segmentation (RFM, predicted LTV) and AI-assisted flows. Pricing rises with the number of contacts; see Klaviyo's pricing page for current prices. It is a frequent choice in sectors with high repeat purchase rates, such as beauty, fashion and supplements.

Examples

  • For a cosmetics brand, welcome, abandoned basket, post-purchase, VIP loyalty and win-back flows are a common starting set-up.

Related terms

Category Content

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